Privacy Policy

Effective June 13, 2026.

SentrIQ Labs, Inc. ("SentrIQ", "we", "us") makes Scout, an iOS app that gives small companies plain-language security guidance. This policy explains what Scout collects, why, and your choices. Questions: support@sentriq.io.

The short version

• Scout never connects to or scans your infrastructure. Everything it knows comes from the answers you type into the interview.
• We collect the minimum needed to give you advice and, if you choose, to sync it across your devices.
• We use basic product analytics to see which features get used. We never sell your data and never use it for advertising.
• Your data is never used to train AI or machine-learning models, by us or by our AI provider.
• You can delete everything from inside the app, in Settings, at any time.

What we collect

• Your interview answers. Your team size, what tools and cloud you use, what kinds of data you store (for example "customer PII," "payment data"), and which security measures you already have. This is the input Scout's advice is built from.
• Questions you ask Scout and questionnaire text you paste in, so Scout can answer them.
• Your Apple account identifier, only if you choose Sign in with Apple. We receive a stable ID from Apple (and your name/email only if you share them) so your profile can sync across your devices. Sign in is optional; the app works without it.
• Subscription status from Apple, so we know whether you have an active subscription. Apple processes the payment; we never see your card details.
• Product usage analytics. Which screens and features you use in the app (for example, finishing onboarding, viewing your roadmap, or opening the upgrade screen), so we can see what is useful and improve it. When you sign in, this is associated with your account identifier. It is never used for advertising and never sold.
• Scheduling details for your advisor call. If you book your included advisor call, the name, email, and timezone you enter, so the call can be scheduled and the invite and meeting link sent to you.
• Basic technical logs (such as error and rate-limit information) needed to run and protect the service.

We do not collect your contacts, location, or photos.

How we use it

• To generate your security roadmap, answers, documents, and questionnaire drafts.
• To sync your profile across your devices when you sign in.
• To operate, secure, and debug the service.

AI processing

To phrase advice in plain language and tailor it to your situation, Scout sends the relevant parts of your profile (for example a short summary like "a 5-person SaaS storing customer PII") and your questions to a third-party AI provider that generates wording. We send only what is needed for the response. The factual security recommendations themselves come from our own curated control library, not from the AI.

Your data is not used to train AI or machine-learning models, by us or by the AI provider. It is processed only to generate your response, under terms that prohibit the provider from training on it.

Product analytics

To understand which parts of Scout are useful and where people get stuck, we record basic in-app usage events (for example, completing onboarding, viewing your roadmap, or opening the upgrade screen) through a third-party analytics provider. When you are signed in, these events are tied to your account identifier so we can understand your experience across your devices. We do not use analytics for advertising, we do not sell it, and we do not use it to track you across other companies' apps or websites.

Who we share it with

We share data only with service providers that help us run Scout, under contract:

• Apple — Sign in with Apple and subscription billing.
• Our hosting/backend provider — to store and serve your profile.
• Our AI provider — to generate wording, as described above.
• Our analytics provider — to record and report in-app product usage, as described above.
• Our scheduling and video providers — to book and host your advisor call, using the name, email, and timezone you provide for the booking.

We do not sell your data. We may disclose information if required by law.

How long we keep it

We keep your profile until you delete it or your account is inactive for an extended period. When you delete your account in Settings, we erase your stored profile from your device and from our server.

Your choices and rights

• Delete everything: Settings → Delete my account and data.
• Use Scout without an account: skip Sign in with Apple; your data stays on your device.
• Depending on where you live (for example the EU/UK under GDPR, or California under CCPA), you may have rights to access, correct, or delete your data. Email support@sentriq.io and we will help.

Children

Scout is a business tool and is not directed to children under 16. We do not knowingly collect data from children.

Changes

We will update this policy as the app changes and revise the date above. Material changes will be surfaced in the app.

Contact

SentrIQ Labs, Inc. — support@sentriq.io